Managed Services


Data Backup and RecoveryTaking daily backups and planning for disaster recovery is a very important activity for businesses of all sizes.

Disaster Recovery and Planning
  • Planning - Having a well documented plan is key for disaster recover and even preventing disasters.
  • Intrusion Prevention - Is a must have for a web hosting company, even though there is no such thing as 100% impenetrable server.
  • Server Recovery - At a point in time we all must have to recover from a compromised server. Having a very well documented recovery procedure is key in bringing your business back online.
Data Backup
  • Daily Backups - Having your backup taken on a daily basis will have a lower impact in case of a failure.
  • Incremental Backups - Daily backups can consume huge amounts of disk space. With incremental backups only the changed files will be backed up, resulting in lower disk space usage.
  • Multiple Remote Sites - Storing backups in multiple locations will reduce the risk of losing all data.

Find out how we can backup all your data.

 

 

Proactive MonitoringThis is a very critical service which most organizations are ignoring. Monitoring, alerting and intervention is key in keeping your business online.

Monitoring
  • Services - ensuring that all your critical services and applications are up and running.
  • Web Server - checks if your web pages are loading fast enough and without errors.
  • Database - monitors database performance and integrity.
  • Hardware - monitoring is critical in order to keep your server healthy and responsibe.
Alerting & Intervention
Having a good notifications system and 24/7 on site engineers is what we take pride in.
  • Notifications - email push and sms notifications with multiple levels of escalation.
  • L3 Support - 24/7 availability.
Linux Security
Pidgin Host offers a complete security solution for Linux servers, this is ideal for web hosting providers or for any one else in need of a secured Linux server.
  • Kernel patching and configuration hardening
  • Linux services hardening and periodic security updates
  • Linux OS configuration for better security
Windows Security
Pidgin Host specializes in Windows Server security and hardening.
  • Windows OS hardening
  • Firewall and antivirus software installation and configuration
  • 3rd party software support and security analysis
  • Proactive monitoring and patching
Hypervisor Security
By hosting multiple virtual machines, hypervisors are exposed to numerous security threats. Security is applied depending on hypervisor and the bellow list is a simple list of technologies used to accomplish this.
  • sVirt integrates Mandatory Access Control security and Linux based virtualization for KVM
  • Ebtables for VM network isolation
  • Proactive monitoring and patching

Find out how we can backup all your data.