Română Managed Services
We handle monitoring, backups, patching, and incident response so you can focus on your product.
- •Continuous monitoring with response targets defined by the selected support plan
- •Daily backups with quarterly disaster recovery tests
- •Security hardening and compliance reporting
How it works
We follow a structured process to onboard and manage your infrastructure.
Architecture and readiness assessment
We review your stack, SLAs, compliance needs, and existing tooling to scope the right coverage and escalation paths.
Runbooks, observability, and change control
We codify monitoring, backups, and response workflows, integrating with your ticketing, CI/CD, and chat channels.
Automation and quarterly improvement cycles
Your SRE pod delivers incident reviews, capacity planning, and automation backlog updates with clear KPIs.
Services
Choose individual services or combine them into a managed package.
Platform operations
- •Infrastructure-as-code design for cloud, bare metal, and virtualization layers.
- •Operating system hardening, patching, and lifecycle management.
- •Capacity forecasting and cost governance reviews each quarter.
Backup & resilience
- •Daily, multi-region backups with encryption at rest and in transit.
- •Defined RPO/RTO targets, runbook documentation, and quarterly disaster-recovery drills.
- •Application-aware restores for databases, hypervisors, and Kubernetes workloads.
Security & compliance
- •Imunify malware protection, firewall management, and SIEM integration.
- •Vulnerability management, policy-as-code, and audit-ready reporting.
- •Support for ISO, PCI, GDPR, and sector-specific regulatory frameworks.
Service tiers
Choose the level of support that fits your needs. Upgrade or downgrade anytime.
Essential
Foundational coverage for teams that run operations but need observability and backup safety nets.
- 24/7 monitoring with alert triage and incident summaries.
- Daily encrypted backups retained for 30 days.
- Monthly health review and recommended remediation plan.
Advanced
Full-stack management for production workloads that require strict SLAs and security controls.
- Incident response within 30 minutes and root-cause analysis for every P1.
- Infrastructure-as-code updates, patch orchestration, and change management.
- Quarterly disaster recovery simulations and compliance documentation.
Enterprise
Dedicated SRE pod aligned to your product squads, covering hybrid, edge, and regulated deployments.
- Custom runbooks, automation backlogs, and FinOps reporting.
- Integration with your ticketing, CMDB, and observability platforms.
- Executive QBRs with roadmap alignment, cost modelling, and risk assessments.
Runbooks backed by SRE discipline
- •Event-driven workflows that escalate to senior engineers with clear ownership.
- •Continuous improvement loop: post-incident reviews, backlog capture, and automation recommendations.
- •Observability stack management (logs, metrics, traces) with SLO reporting.
Security-first posture
- •Hardening for Linux, Windows, and hypervisors, plus vulnerability scanning and remediation.
- •Imunify malware detection, web application firewalls, and DDoS mitigation playbooks.
- •Evidence packs for audits, including change logs, access reviews, and encrypted backups.
Operational excellence playbook
Technical guardrails we implement with every managed services engagement.
- Joint runbooks for Terraform, Ansible, and Kubernetes releases with audited approvals.
- Unified Grafana, Prometheus, and Elastic dashboards tracking SLOs and error budgets.
- Quarterly evidence exports covering access reviews, backups, and incident retrospectives.
FAQ
Common questions about our managed services.
Get started
Tell us about your infrastructure and we will propose a managed services plan.