Managed Services

Data Backup and Recovery

Taking daily backups and planning for disaster recovery is a very important activity for businesses of all sizes.

Disaster Recovery and Planning

• Planning - Having a well documented plan is key for disaster recover and even preventing disasters.
• Intrusion Prevention - Is a must have for a web hosting company, even though there is no such thing as 100% impenetrable server.
• Server Recovery - At a point in time we all must have to recover from a compromised server. Having a very well documented recovery procedure is key in bringing your business back online.

Data Backup

• Daily Backups - Having your backup taken on a daily basis will have a lower impact in case of a failure.
• Incremental Backups - Daily backups can consume huge amounts of disk space. With incremental backups only the changed files will be backed up, resulting in lower disk space usage.
• Multiple Remote Sites - Storing backups in multiple locations will reduce the risk of losing all data.

Find out how we can backup all your data.

Proactive Monitoring

This is a very critical service which most organizations are ignoring. Monitoring, alerting and intervention is key in keeping your business online.

Monitoring

• Services - ensuring that all your critical services and applications are up and running.
• Web Server - checks if your web pages are loading fast enough and without errors.
• Database - monitors database performance and integrity.
• Hardware - monitoring is critical in order to keep your server healthy and responsible.

Alerting & Intervention

Having a good notifications system and 24/7 on site engineers is what we take pride in.

• Notifications - email push and sms notifications with multiple levels of escalation.
• L3 Support - 24/7 availability.

Linux Security

Pidgin Host offers a complete security solution for Linux servers, this is ideal for web hosting providers or for any one else in need of a secured Linux server.

• Kernel patching and configuration hardening
• Linux services hardening and periodic security updates
• Linux OS configuration for better security

Windows Security

Pidgin Host specializes in Windows Server security and hardening.

• Windows OS hardening
• Firewall and antivirus software installation and configuration
• 3rd party software support and security analysis
• Proactive monitoring and patching

Hypervisor Security

By hosting multiple virtual machines, hypervisors are exposed to numerous security threats. Security is applied depending on hypervisor and the bellow list is a simple list of technologies used to accomplish this.

• sVirt integrates Mandatory Access Control security and Linux based virtualization for KVM
• Ebtables for VM network isolation
• Proactive monitoring and patching

Find out how we can backup all your data.