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FAQ & Support Center

Yes, you can pay using PayPal but only after a successful payment using an alternative method like credit card or wire transfer.

At the moment we accept the following payment methods: credit/debit card, paypal, wire transfer and bitcoin.

No, we do not allow any sort of mass mailing from our network. Exceptions may be allowed only clients older than 3 months without any spamming incidents.

Only Intel Xeon servers have KVM over IP which offers direct console access to your server.

Yes, power management is available from web for all dedicated servers. This feature is available even for commodity hardware servers like Intel i3-i7 series.

Yes, power management is available from web for all cloud servers.

You have console access from web to KVM and Linux VMs but not to Hyper-V. Besides you have SSH and/or Remote Desktop to your VMs.

Please refer to our legal documents web page.

We do offer DDoS protection for short periods of time. DDoS protection is not our main area of activity, hence we do not keep clients being constantly targets of DDoS. The reasoning is simple, this is way too costly and it might affect other clients.

At Pidgin Host performance is critical, this is why you will find SSD or NVMe as default option on all of our hosting, cloud and dedicated server plans.

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