One clear place for customers or partners

Web portals

A web portal lets customers, suppliers or partners sign in and handle the work they share with your company. They can submit information, follow progress and find documents without a chain of emails.

Web portals

Start with the business need

When this is a good fit

You do not need to decide the technology. If these situations sound familiar, we can clarify the right approach together.

  • People regularly ask your team for updates, documents or the same information.
  • Customers or partners need to submit requests and follow their progress.
  • Each organisation or person must see only the information that belongs to them.

Practical examples

What we can build

1

Customer self-service, request and support portals

2

Supplier, distributor and business partner workspaces

3

Document exchange, order status and account information

A complete usable result

What is included

The exact proposal depends on your project, but these foundations are covered when they are relevant.

  • A clear home page showing the next useful actions
  • Secure accounts and carefully separated customer information
  • Requests, messages, documents and progress tracking as needed
  • Email notifications, responsive design, testing and launch support

No technical brief required

How the project moves forward

1

Tell us the problem

Explain what happens today and what should become easier.

2

Agree on priorities

We clarify the essential first version and the choices that affect cost or time.

3

Review working parts

You see progress early and can give feedback before everything is finished.

4

Launch with support

We test the complete journey, prepare the release and explain what happens next.

Works with what you already use

BAPP ERP and Pidgin Host integrations

The portal can show appropriate information from BAPP ERP or Pidgin Host services while keeping each customer's or partner's access separate and controlled.

Use your own words

Tell us what you would like to improve

The quote form asks simple questions and will already have this service selected. Your request is saved so it can be assigned and followed through to delivery.

Request a quote